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Emergency Messages

How to Send an Emergency Message

(Using Just Your Phone)

School Messenger has a Telephone Remote Access feature that allows you to securely record messages and create Broadcasts without the need of a computer.  

Here’s how.

Step 1: Create Your PIN

Before calling into the system you will need to create your Telephone User ID# and Telephone PIN Code.

  • Log in at https://asp.schoolmessenger.com/southsanfran
  • Click on the “Account” button located in the top right corner of the window
  • Enter a Phone User ID (phone number)
  • Enter your PIN
  • Enter it again to confirm your PIN

Step 2: Send your Message

  1. Dial 866-536-4128
  2. Follow the prompts to record and save your message.
  3. Press 1 to begin selecting options for this notification job.  

    Note: If you hang up at this point, your message will be saved and can be used in jobs created via the web interface.

  4. Select the list you want to call. Each list that you’ve previously created is read to you by the system. When you hear the list that you want to select simply press the number of that list.
  5. Select the type of Broadcast you are sending. Each type is read to you by the system. When you hear the job type that corresponds with your notification simply press that number.  

    Note: The “Emergency” job type should only be selected for emergency notification.

  6. Select the maximum number of days you want to allow for your Broadcast to run.
  7. Review the default call time window for this Broadcast. Press 1 to accept the defaults or press 2 to modify the call time settings.
  8. Listen to the confirmation menu to ensure that you selected all the correct options for your Broadcast.
  9. When the confirmation message completes press 1 to submit your Broadcast, or follow the prompts to make any corrections. If you submit your Broadcast and then find that you need to make a change to it, you can modify or cancel the job using the web interface through your online account.